Effective Date: 15/10/2025
Last Updated: 15/10/2025

Dr. Sean Thompson, MD (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information through our website located at https://ecboneandjoint.com.

Information We Collect

1. Personal Information You Provide

When you fill out forms on our website (e.g., Contact Us, Request Appointment), we may collect:

  • First and last name

  • Phone number

  • Email address

  • Any other information you choose to share (please do not include personal health information in website forms).

2. Automatically Collected Information

We may collect limited technical information about your visit, such as:

  • IP address (anonymized when possible)

  • Browser type and version

  • Pages visited and time spent on the site

  • Device type and operating system

This information helps us improve our website and is not linked to your medical records.

3. Protected Health Information (PHI)

If you are an existing patient, any health information you share with us outside of this website (e.g., in person, by phone, or through a secure patient portal) is protected under HIPAA.

We do not use this public website to collect or transmit PHI unless it is through a secure, HIPAA-compliant form or portal.

How We Use Your Information

We may use the information you provide for:

  • Responding to inquiries or appointment requests

  • Providing information about our services

  • Improving website functionality

  • Complying with legal and regulatory requirements

Cookies and Tracking Technologies

Our website may use cookies, analytics, and similar technologies to enhance your browsing experience.

  • We do not use cookies to store PHI.

  • You can disable cookies in your browser settings, but certain site features may not function properly.

HIPAA and Online Tracking Tools

We configure online tracking tools to avoid collecting or transmitting PHI. This includes:

  • Google Analytics

  • Meta (Facebook) Pixel

  • Advertising and remarketing tags

  • Other analytics or marketing tools

Tracking may be disabled on pages where visitors may submit sensitive information, such as appointment forms or patient portals. Any third-party vendors with access to website data are required to maintain appropriate safeguards.

Important: Visiting a healthcare-related website may be interpreted by some privacy laws as a health-related activity. You may have the right to limit or opt out of tracking entirely by contacting us.

Data Sharing

We will not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with:

  • Service providers performing functions on our behalf (who agree to protect your data)

  • Legal authorities when required by law

Security Measures

We use reasonable administrative, physical, and technical safeguards to protect information submitted through our website, including:

  • SSL/TLS encryption for data in transit

  • Secure hosting environments

  • Access controls and staff training

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

Your Rights

Depending on your state of residence, you may have additional rights under laws such as:

  • California Consumer Privacy Act (CCPA/CPRA)

  • Colorado Privacy Act (CPA)

  • Washington My Health My Data Act (MHMD)

  • Virginia Consumer Data Protection Act (VCDPA)

These may include:

  • The right to know what personal information we collect

  • The right to request deletion of your personal information

  • The right to opt out of certain data sharing

To exercise these rights, please contact us using the information below.

Medical Record Request Policy

Medical record requests are only available to patients who have been seen by Dr. Sean Thompson, MD. If you are not a current or former patient, please do not submit a medical record request through our website or by any other means. Unauthorized requests will not be processed.

HIPAA Disclaimer: For your privacy and security, do not include detailed medical information, diagnoses, or other PHI in the online request form. We will provide the appropriate HIPAA-compliant forms to complete your request.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Dr. Sean Thompson Bone & Joint Surgeon
Address: 175-61 Hillside Ave. #400, Jamaica, NY 11432
Phone: 212-388-9500
Email: office@ecboneandjoint.com

Privacy Policy